Aloha Tiff –
On Christmas Day, PCMC’s urgent care clinic was open and seeing patients until noon. Unfortunately, we discovered that the Puna Pharmacy across the parking lot was closed. Longs was open, but not their pharmacy. We had our front desk person, Nalani, call every E. Hawaii pharmacy to find out who was open, so that we could refer our patients there to fill their prescriptions. The only show in town was Hilo Medical Center. A long drive that not everyone can make.
There is something wrong with this picture. The pharmacies who planned to be closed should have notified the providers. They did not. Ideally, the pharmacies should have arranged among themselves to have at least one of them open on holidays – probably on a rotating schedule. Imagine a patient unable to get their meds… what about diabetics? blood pressure medicine for cardiac patients? An accident victim who could get an antibiotic shot at our clinic, but not able to follow up with the oral antibiotics? Someone with an abscessed tooth and no painkillers available? These people would not have a merry Christmas.
Any ideas how to deal with this problem so that it doesn’t happen again? In time for New Years’ Day perhaps? I would like your readers to do some constructive brainstorming and take action.